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DCP Digital Healthcare Sub-Committee - top tips for providing effective therapy via video

17 March 2020

Many Trusts will be reviewing continuity plans in respect of the Covid-19 virus. One likely response is to recommend telemedicine where appropriate. For psychological services, this would mean offering therapy via digital means, whether via telephone or, as increasingly likely, video.

Most psychologists have experience of offering telephone consultations, and there are many similar considerations in having a video session.

There is good evidence that therapy can be delivered competently via different media, is usually acceptable to the client, and that it is possible to build up therapeutic relationships that are as strong as those formed in face-to-face therapy.

The DCP Digital Healthcare Sub-Committee are currently developing a competence framework and training for applied psychologists to equip them for digital practice, and offer this interim resource as a response to the potential urgent need to offer remote working.

The information presented here is a resource for those planning video consultations and is not intended to replace local guidance.

It is recommended you consult relevant policy documents and guidance in your NHS Trust/organisation.


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