Dr Mulhern works at Crosshouse hospital in Kilmarnock She has pioneered a staff service which focuses on providing the physical and psychological space needed for staff to find respite from the necessarily hectic, stressful and sometimes traumatic atmosphere arising from providing an intensive care service for COVID patients. The service was established with full Board-level support from her senior medical colleagues and has been featured on BBC and ITV news
Dr Jena is the professional and strategic clinical lead for the Increasing Access to Psychological Therapies service in Waltham Forest which already had good staff support systems in place pre-pandemic. They developed a range of strategies to adapt these systems for the new circumstances, including informal and formal meetings and check-ins, peer support, supervision, training and webinars. They adapted further in the wake of the death of George Floyd to address issues of racism and equality
Dr Conniff has been lead for staff support from a psychological perspective at Evelina Children’s hospital (part of Guys and St Thomas’ Trust) in London since 2018. She had already developed a series of approaches including a 3 stage debriefing process following serious incidents, and a 1 stop shop for staff support across the Trust. She was well integrated and supported by the Trust’s Executive team. During the pandemic, there was a significant increase in levels of staff stress. The appointment of another consultant clinical psychologist as Trust Lead for staff wellbeing in Occupational Health meant that they were able to combine to form higher level strategic interventions within the organisation particularly involving applying psychological thinking to communication with staff, redeployment and COVID resource development. They also worked closely together to maximise the reach of the resources available.
Dr Clarke has worked as a single handed psychologist for the past three years in the ICU at Derriford Hospital in Plymouth, She has developed a patient- and staff-centred approach, including psychoeducation, individual support, informal and brief therapeutic interventions and group based staff support. She has obtained her own support from Psychologists in Intensive Care UK (PINC-UK).
A resilient NHS workforce which has its psychological needs met is vital if the quality and quantity of clinical care is to be maintained and improved. At present, having psychologically-informed input at Board level is the exception rather than the rule in NHS organisations. Julie Highfield has developed a wellbeing initiative to provide free psychological resources on a national level aimed at both managing staff struggling at work as well as investing in the core conditions necessary for staff to thrive.
Dr Wade is co-chair of the BPS COVID-19 psychological care and rehabilitation task group. She is also co-chair of Psychologists in Intensive Care (PINC-UK) and chair of the COVID Recovery Psychology Network (CORE-psychnet) which bring together psychological staff working in Intensive Care. She writes about the psychological impact on patients – post-intensive care syndrome and Long COVID - and about the work that psychologists can do. She also considers the stress of the role and how staff can best be supported.
Dr Jordan is consultant clinical applied psychologist working in the Humber, Coast and Vale Resilience Hub, one of a number of such interventions developed by NHSE during the pandemic and based on the Resilience Hub established in the wake of the Manchester Arena bombing. It offers a single over-arching point of contact, which allows access to free, confidential and anonymous well-being support to all staff and their families. Using a trauma informed model of care, they have developed a wide range of psychological approaches for individuals and teams.