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Submitting a complaint against a society member
Member Conduct Rules
Members of the British Psychological Society are required to follow the Member Conduct Rules. Our complaints procedure considers whether a member has breached the Society's rules, but this will not investigate fitness to practise allegations.
You are advised to read our Member Conduct Rules carefully. If you feel that the allegation you wish to present to the Society falls under one of more of the Member Conduct Rules, you can submit a formal complaint.
In the first instance, if you wish to pursue a formal complaint, you are advised to do this through an appropriate third party. This may be the Health and Care Professions Council (HCPC), the employer or the judiciary authorities.
Once the outcome of a third party investigation has been reached, this information should be submitted to the Society. At this point we would determine whether those outcomes provide sufficient evidence that the Member Conduct Rules have been breached. The Society will then take appropriate action.
You may find our complaints procedure FAQs helpful.
If you are in a postion to submit your complaint (which should be accompanied by the appropriate supporting evidence), send it to:
Member Rules and Standards Officer
St Andrews House
48 Princess Road East
For more information about our complaints procedure; how to make one and what to do if someone has made a grievance against you, contact:
Tel: +44 (0)116 252 9919
We can give advice and help about how to make a complaint and how the complaint-handling process works. We cannot tell you whether you should complain or whether your complaint will succeed.
We also have an Affiliate Code which sets out guidance for those who join the Society as Affiliates.
Fitness to practise
The Health and Care Professions Council is responsible for the statutory regulation of practitioner psychologists. Therefore, the Society cannot consider allegations about the fitness to practise of its members.
If you would like information about the Health and Care Professions Council’s (HCPC) procedures for considering fitness to practise allegations, contact their Fitness to Practise Department on:
Tel: +44 (0)800 328 4218
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