About this service
This is query system has been designed by the DFP to support its members who are facing challenging situations within the context of their professional practice.
It is recognised that situations will be varied, and hence there is currently no specified criteria for the types of query which may be submitted.
It is therefore possible that some queries may be considered inappropriate for us to provide a view on. Should this be the case, the reasons for this will be explained.
It must be emphasised that we are aiming to provide support by way of providing suggestions for how a situation(s) could be addressed, and possible ways a resolution could be arrived at.
What constitutes professional and defensible practice as defined by the Health and Care Professions Council (HCPC), and the British Psychological Society (BPS) Code of Conduct (CoC) would be our starting point.
Who looks at the queries?
Queries are currently being dealt with by DFP Committee Members, and will not be shared with others outside of the committee.
The DFP encourages individuals to reflect on their practice, and to progress their personal development by working with peers.
The DFP Committee should be viewed as peers and not the experts in any given situation.
The Committee will not, for example, necessarily know about the complaints process in a specific organization. Therefore, the individuals using this process are responsible for the final decision(s) they make.
To this end we:
Queries are confidential in that those from within the committee who are involved in a response will not share the details outside of it.
However, it may be deemed necessary to seek advice to third parties, whilst maintaining the anonymity of the person and the organisation(s) involved.
Ultimately, it is for the individual to decide how much information they wish to provide.
However, it would be helpful to offer as much as possible to help us to address the concerns as fully as possible.
We will aim to respond within 14 working days, and we will be keeping members updated as to how their query is progressing.
Once the query has been addressed we will be asking you whether you would be prepared to have an annonymised version of the query, the response, and the outcome placed on the website.
The aim of this would be to offer other members of the DFP to learn from other’s experiences. We would like to emphasise that this is not a prerequisite for members receiving support from us.
We hope you will find this process useful, and we will offer our members the opportunity to give us feedback about it.
Please fill in our Peer Consultation Request form and email it to our Professional Conduct Lead.
Please contact our Professional Conduct Lead should you have any queries.
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