Preventing stress: Promoting positive manager behaviour - Train the trainer course

The train-the-trainer course, designed for professionals working in learning and development contexts, will be highly interactive; including case studies based on research data, scenarios and role plays, interactive exercises and small group work. It will help delegates understand the intervention from both the trainee and the trainer perspective, in order to give them the capability to run it themselves. Delegates will also be provided with the knowledge and background information that underpins the field, including current research linking manager behaviour to employee stress and the behaviours required by managers to prevent and reduce stress in their staff.

The intervention participants will be equipped to deliver has been developed as a result of a four year research project. It has been piloted and evaluated with 112 managers in a range of organisations: the evaluation (using cross-lagged statistical evidence) demonstrated that the intervention can help managers make positive changes to their behaviour. This train-the-trainer course will be facilitated by two of the three members of the research team.


Draft programme for the day

09.00 - 09.30
Registration and refreshments

Workshop starts

13.00 - 13.30
Lunch - buffet provided


Please note: timings are approximate and may be subject to change on the day.

Learning outcomes and objectives

This programme will equip delegates with the knowledge and materials to run learning and development interventions that help line managers demonstrate the skills and behaviours required to prevent and reduce stress in their staff.

At the end of the course participants will be able to:

  • Customise and deliver the supplied materials in their own organisations;
  • Describe the current research linking manager behaviour to employee stress;
  • Identify the behaviours required by managers to prevent and reduce stress in their staff and help managers develop these behaviours.

Psychological theory underpinning the course

The learning and development intervention (which delegates on the proposed train-the-trainer course will learn to run) has been developed as a result of a 4 year, 3 phase research programme, sponsored by the UK Health and Safety Executive, Chartered Institute of Personnel and Development and Investors in People.

The research, entitled ‘management competencies for preventing and reducing stress at work’, has involved a thorough review of theory and research regarding the role of line managers in determining the well-being of their staff, plus the development of new research evidence and models in this field.

Research, practice and policy have highlighted the vital role of managers in the management of stress at work. The ‘management competencies for preventing and reducing stress at work’ programme set out to enhance the understanding of the skills, abilities and behaviours required by managers to manage stress in their staff.

Full details of Phases 1 and 2, which were designed to explore the relevant behaviours from first a qualitative and then a quantitative perspective, can be found at the following links:

The findings from phase 3 of the research, an intervention study aimed at helping managers develop the behaviours identified as important for the prevention and reduction of stress in their staff, are published in a CIPD Research Insight Report.

The research team consists of Emma Donaldson-Feilder, Dr Joanna Yarker and Rachel Lewis, and was awarded the 2007 BPS DOP Practitioner of the Year Award for this project.

Facilitator: Rachel Lewis CPsychol

Rachel is a Chartered Psychologist who specialises in Organisational Research and Consultancy, particularly in the areas of leadership and employee wellbeing. For the last 3 ½ years, Rachel has worked on a project, sponsored by the HSE, CIPD and IIP investigating the link between manager behaviour and employee stress. In this time she has also been completing a PhD part-time. Rachel is currently a senior lecturer at London Metropolitan University and combines her academic career with a range of consultancy work primarily in the areas of selection and assessment and employee wellbeing. She works within both academic and practitioner fields to enable her to apply current research and innovative approaches in her work. She has extensive experience of training across a range of organisational sectors and areas.

Co-facilitator: Emma Donaldson-Feilder CPsychol

Emma is a Chartered Psychologist who specialises in helping organisations achieve sustainable business performance through improvements in the wellbeing, productivity and engagement of staff. She combines research and practitioner roles with writing, presenting and lecturing on workplace well-being. She works with Rachel Lewis and Jo Yarker on a research programme, funded by the HSE, CIPD and IIP, investigating the link between management and employee stress/well-being. With particular expertise in assessing and managing work-related stress risks, she has worked with a wide range of clients in the public and private sectors, providing consultancy and coaching interventions to help employers, leaders and managers improve staff well-being, productivity and engagement. She is also Consultant Editor for a CIPD subscription publication on wellbeing and performance and has recently been named Practitioner of the Year by the British Psychological Society Division of Occupational Psychology.

Booking Information

Target audience

 Professionals working within learning and development, leadership, HR, Health and Safety and Occupational Health who, as part of their roles, provide learning and development to managers, and independent consultants, coaches and trainers who offer people management and/or stress management training to organisations.

Workshop fee

  • DOP Members £220 +VAT
  • BPS Members £260 +VAT
  • Non-BPS Members £345 +VAT
  • Concessions £100 +VAT

Persons eligible for concessionary rate are student members of the Society, graduate members registered under Rule 15.ii, Rule 21 members, and members who are unemployed. For evidence of unemployment, we will require a copy of your job seekers allowance book.

Register online by visiting the BPS Shop.

Complete and return the registration form.


Society's London Office

30 Tabernacle Street



Directions to the London Office.


Tue, 17/05/2011 -
09:00 to 16:45
BPS Learning Centre