Masterclass in Career Coaching: Challenging Clients

Building on the feedback from the successful career transitions masterclass in 2011 this workshop
moves the focus from an overview of current career theories to addressing strategies to deal with the challenges and career coaching dilemmas of working with challenging clients.

Examples addressed include:

  • Multiple roles/expectations: Counselling, coaching, advice & skills training
  • Work / Life Integration
  • Conflicting goals, lack of focus / meaning & direction
  • Low energy & commitment
  • Defense behaviours
  • Low creativity
  • Personal awareness & development during a crisis
  • Avoiding decisions
  • Low confidence & resilience

The course takes into account the limited time you may have with your client (managers/professionals) and provides a practical range of techniques, strategies and innovative ways of working with your clients.Emphasis is placed upon how to open the mindset of your client to the potential within them and ways to engage with their challenges. Thereby addressing the typical challenges faced when seeking to help individuals who are ‘lost’ in their search for meaningful work.


09:30 Registration/Tea and Coffee
10:00 Workshop starts (there will be a 30min break for lunch)
16:30 Workshop ends

Excellent and very informative with lots of opportunities to turn theory into practice!” - 2011 delegate


This workshop will be most helpful for those who are engaged in career coaching whether practitioners in training, chartered occupational psychologists, executive coaches, HR professionals, talent managers or line managers. Individual’s fresh to the field will pick up a robust approach and insight. The pace and focus of discussion will be aimed at addressing practitioner challenges.

Learning outcomes and objectives 

  • Enhanced understanding & career coaching skill repertoire to work with challenging
  • Increased awareness of the range of choices open to you as the career coach and
    increased confidence when faced with using these techniques
  • A personal Career Coaching Mindfulness Checklist to enhance ongoing professional
  • Insight and approaches to build resilience, enhanced decision making and self
    confidence in clients

Facilitator: Peter Fennah

Peter is passionate about helping people to strategically navigate uncertainties and to build
confidence in themselves and others. Prior to setting up Career Synergy Ltd he was Director of the
Careers at Cranfield School of Management where he turned the Careers dept around reaching 7th in the World for placement success (Economist, 2007-8) and assisted in the progression to 3rd in the World MBA ranking (Wall Street, 2009). Peter taught on the MBA Organisational Behaviour modules, created and led the flagship senior leadership assessment centre for all 250+ Exec & FTMBAs. He has over 12 years’ executive and senior management performance coaching experience across Private and Public Sectors including CEO & one star military personnel. His early career in FTSE 100 petrochemical & financial institutions involved facilitating programmes of change, divisional level exec coaching as well as doing a stint in the DWP generating a competency framework for 136,000 employees.

Booking information


  • Concessions: £60 + VAT
  • DOP members: £95 + VAT
  • Society members: £130 + VAT
  • Society non-members: £200 + VAT

Persons eligible for concessionary rates are student members of the Society, graduate members registered under Rule 15.ii, Rule 21 members, and members who are unemployed. For evidence of unemployment, we will require a copy of your job seekers allowance book.

How to book:

Please note: online bookings will close 24 hours prior to the event. Please call +44 (0)116 2529512 for availability after this point.

To pay by cheque or request an invoice complete and return the registration form.

Please note that we are only able to accept invoice requests more than 6 weeks before the event date.

Tue, 11/09/2012 (All day)
Contact Information: 

BPS Learning Centre

Tel: +44 (0)116 2529925

Division of Occupational Psychology & BPS Learning Centre