Dialogue: How to create transformative change through conversation

Organisations are networks of conversations. Conversations are not only a tool for communicating change, they are the very medium through which change occurs. Changing the way people talk and listen to each other changes the way people act. Creating the conditions for constructive dialogue, through promoting a climate of inquiry, inclusion, spontaneity, possibility and freedom, increases levels of interconnectivity, strengthens shared identity and promotes better utilisation of resources. Together these outcomes lead to transformative change (Ferdig and Ludema, 2005).

The nature of our conversations is crucial to the kind of organisation we create. Healthy, productive, innovative organisations arise out of high quality, creative, engaging conversations. Whilst innovation per se cannot be designed, it can be designed for by putting in place the conditions for reflective dialogue. Creating a climate where people can question and challenge current operating norms and form new understandings is at the heart of dialogic practice and strategic innovation (Jacobs & Heracleous, 2005).

This participative, leading–edge workshop is for psychologists, leaders and change agents who are seeking to create sustainable change in a constantly shifting and unpredictable environment. Whether the challenge is one of enabling strategic innovation, building greater levels of trust or engaging others in more collaborative decision-making, this workshop equips participants with knowledge and skills to design the conditions for generative dialogue and transformative change.

Provisional timetable

09:30 Registration/Tea and Coffee
10:00 Workshop starts (there will be a break for lunch)
16:30 Workshop ends

Details

This participative, leading–edge workshop is for psychologists, leaders and change agents who are seeking to create sustainable change in a constantly shifting and unpredictable environment. Whether the challenge is one of enabling strategic innovation, building greater levels of trust or engaging others in more collaborative decision-making, this workshop equips participants with knowledge and skills to design the conditions for generative dialogue and transformative change.

It is advantageous but not essential to have attended the prior workshopDialogue – How to create change in organisations through conversation”. Click here for more information, or to register for this workshop. This second, more advanced workshop builds on and extends some of the material covered at the previous workshop together with some new models and tools.

Participants will be asked to do some reading and to reflect on some questions before attending the workshop.

Learning outcomes and objectives 

  • How to create the conditions for transformative change by using emergent processes and the four dialogic practices of voicing, listening, respecting and “suspending”
  • How to navigate a conversation out of politeness, through breakdown and into generative dialogue using the four fields of conversation model
  • How to create catalytic conversations that free up energy for change by balancing the three languages of dialogue (“Power”, “Affect” and “Meaning”)

Facilitators: Sarah Rozenthuler CPsychol AFBPsS 

Sarah Rozenthuler is a Senior Associate with Dialogos, the leading global consultancy in dialogue facilitation and capacity building. Sarah has worked as a dialogic practitioner since 2003 with clients such as BP, the World Bank and the National School of Government. She equips individuals, teams and organisations to bring about change by engaging people in powerful conversations about what matters most.

A Chartered Psychologist, Sarah launched her career working for SHL and then spent several years working in the UK Civil Service, including the Cabinet Office. She has worked with some of the thought leaders of dialogue including colleague Bill Isaacs (author of Dialogue and the Art of Thinking Together) with whom she has worked as faculty on Dialogos’s 10 month “Leadership for Collective Intelligence” programme for senior executives.

Sarah is an accredited workplace mediator and has led several workshops on dialogue for the BPS.

Booking information

Fees:

  • Non-Society Member: £240 (£200 + VAT)
  • Society Member: £156 (130 + VAT)
  • DOP Member: £114 (95 + VAT)
  • Concessions: £72 (60 + VAT)

From 14 January 2013:

  • Non-Society Member: £252 (£210 + VAT)
  • Society Member: £168 (£140 + VAT)
  • DOP Member: £117 (£97.50 + VAT)
  • Concessions: £74 (£61.67 + VAT)

Persons eligible for concessionary rates are student members of the Society, graduate members registered under Rule 15.ii, Rule 21 members, and members who are unemployed. For evidence of unemployment, we will require a copy of your job seekers allowance book.

How to book:

Please note: online bookings will close 24 hours prior to the event. Please call +44 (0)116 2529512 for availability after this point.

To pay by cheque or request an invoice complete and return the registration form.

Please note that we are only able to accept invoice requests at least 6 weeks before the event date.

Location: 
Dates: 
14/10/2013
Contact Information: 

BPS Learning Centre
Tel: +44 (0)116 252 9925
Fax: +44 (0)116 227 1314

Organiser: 
Division of Occupational Psychology Learning a Living & BPS Learning Centre